General inquiries
Custom clothing
Collection clothing
Private Store
Can I subscribe to a newsletter to receive more information?

Yes. You can subscribe by clicking here. By subscribing to the INVERSE newsletter, you will receive information about news and promotions.

What is the sublimation method?

It is the method we use to customize sportswear.

First, we print the design with eco-friendly inks on paper. Subsequently, we place the white tissue on the paper and applying heat the ink is injected into the fabric.

The great advantage of this method is that colors do not lose intensity with the use and passage of time.

What should I do if I receive a product with a defect?

Although we have strict quality control, the product may arrive with some defect. Send us an email to atencionalcliente@inverseteams.com and we will quickly solve the problem for you.

How do I wash and maintain technical clothing?

It is very important to follow the washing and maintenance instructions to extend the useful life of clothing and technical material. In the Maintenance and Washing section you will find all the necessary information.

How can I know my size?

In the sizes section you will find a guide to know it.

How can I request a budget?

Can you put the athlete’s name on clothing?

Yes, but it has an extra cost. Our salesperson will inform you of the conditions when they send you the budget.

Where can I see design examples?

We have a wide gallery of designs. Click here.

These examples are not definitive. We can change the colors, shapes and add your logos. We want you to feel 100% identified with the clothes you wear.

Can I return a custom product?

Custom products cannot be returned. In case the garment has a defect we will fix it quickly.

What steps do I have to follow to make a custom equipment?
  1. Contact us by mail: export@inverseteams.com and define the clothes you want and accept the budget.
  2. Our design team will make you a custom proposal.
  3. When you approve the design and make the down payment, production will begin.
  4. In four weeks you will receive the clothes.
What is a vectorized logo?

It is a logo made up of vectors and not pixels, that is, it is not a picture. In this way we can make it as big as we want without losing quality and we can easily change the color.

Common formats for vectorized files are: .ai .cdr .pdf .eps .svg

Do you have any program where I can make my own design?

Not currently, but we have a wide gallery of examples. You can choose an example and ask us to adapt it to your liking. We can change the colors or shapes and we can include your logos.

You can also tell us what your likings are and our design team will make you an exclusive project.

Within the same order can I make different designs?

Yes, but for each design the minimum number of units set for each garment must be manufactured.

What does it mean that the design is totally free?

It means we can apply the design you want on the sublimable garments. You can give us your idea or our design team will make a proposal to your liking.

Do you have a pattern for men and women?

We have many garments with an exclusive pattern for men and women. Others have a unisex pattern. In the product page you will find the necessary information.

Do the fluor colors make the product more expensive?

No, at INVERSE we do not increase the price of the product for using fluor colors.

Is there an extra cost depending on the number of colors or logos?

No. The color gamut is extraordinarily wide and can be applied as many as you want in your design. This also implies that there is no limit to logos.

How long does the delivery take?

Custom clothing is delivered 4 weeks after order confirmation and down payment. Since we are manufacturers, we are committed to meeting the promised delivery time.

Do I have to order a minimum quantity per order?

Yes. You will find the minimum number of units in the information page for each garment. If you need to make a special request send an email to export@inverseteams.com

Can I order a single unit?

No. You will find the minimum number of units in the information page for each garment. If you need to make a special request send an email to export@inverseteams.com

Can I finance my purchase in installments?


Can a logo be added to the collection clothing?

No. Clothes are sold as you see them in the store, without being able to modify them.

Does the price of the products include taxes?

All prices have taxes included in the event that they must be applied. Customs fees and indirect taxes that are paid by the buyer once the shipment arrives at its destination are not included.

Is it safe to shop online?

Yes, it’s totally safe. Our website follows all security protocols so you can buy with complete peace of mind.

The different payment methods have their own security systems. If you pay by credit card, the store does not have your bank details at any time since the transaction is managed through the bank’s secure gateway. Other methods like PayPal only ask for your username and password, and at no time do you have to enter your bank details.

Can I order by phone?

We do not accept orders by phone, all purchases must be made online, but if you have any questions call us and we will solve it for you.

How can I make a request?

Add the products you want to buy in the basket. Then go to the basket, confirm the products you want and click the buy button. Finally, enter your personal information and make the payment.

How long will it take for my order to arrive?

The delivery time for orders from the online store is between 24 and 72 hours (between 1 and 3 business days). Exceptionally, it can be extended between 7 and 15 days.

Will I be able to order a size change?

Yes. Send an email to atencionalcliente@inverseteams.com explaining what size you need.

Will I be able to return the order?

Yes, send an email to atencionalcliente@inverseteams.com explaining the reason for the return. In the returns section you will find all the necessary information.

Which countries does Inverse sell to?

We sell to the whole world.

What types of payment do you accept?

In the payment methods section you will find all the payment methods that we accept in the online store.

Do you do free shipping?

In the shipping section you will find the price applied to each country and the conditions for free shipping. These prices are only applied to collection products purchased in the online store.

What are the shipping rates?

In the shipping section you will find the price applied to each country. These prices are only applied to collection products purchased in the online store.

How can members access the Private Store?

The club administrator will send a link and instructions to club members.

Can each member pay their order directly to Inverse?

Yes. We have 2 types of Private Store. In one, the club administrator is in charge of managing payments and in the other, the members pay directly to Inverse.

How do I apply for a Private Store?

Contact your local agent or by sending an email to export@inverseteams.com

What is a Private Store?

It is an exclusive and personalized store for your club, team, organization or company. It is designed so that administrators of large groups can easily manage orders.

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