Terms and conditions of sale

Custom products and collection

1. Purpose and scope of application.
1.1.- This document describes the Contract Conditions to which the commercial transactions carried out between CIRO SPORT, S.L. (hereinafter, CIRO SPORT) and the purchaser (hereinafter, the CLIENT) of the products offered by price through the Website www.inverseteams.com (hereinafter, the SITE).

1.2.- The products contained in the SITE are offered to countries of the European Union and consequently comply with the Catalan (company headquarters), Spanish and European regulations.

1.3.- The acquisition of any of the products offered on the SITE implies the absolute and unreserved acceptance of these Contract Conditions. These Conditions may be modified without prior notice. The modifications will be published in this same medium for the knowledge of the Users, entering into force on that date. The modifications made will not be applicable to acquisitions made prior to their publication.

1.4.- Without prejudice to the provisions of these Contract Conditions, the CLIENT is subject without reservation to compliance with the rules established in the SITE Legal Notice.

2. Commercial conditions offered.
2.1.- CIRO SPORT may, at any time, modify the existing commercial offer on the SITE, both with regard to products and prices, promotions and commercial and service conditions.

In principle, the information on commercial purchase conditions offered on the SITE is exact and is current as long as it appears published in said medium. However, exceptionally, there could be an accidental typographical or similar error and completely beyond the control of CIRO SPORT. If the error had been decisive for the CUSTOMER to acquire the product, he may cancel the purchase at no cost.

2.2.- The products offered, their characteristics and their prices will appear on the screen in each case. The prices offered include VAT. In relation to shipping costs, the provisions of section 5 of these Contract Conditions will be followed.

2.3.- The commercial and contractual information offered on this SITE is provided in Spanish. The formalization of the contract and the communication with the CLIENTS will also be carried out in said language.

2.4- The CLIENT whose domicile is located outside of Spanish territory, although within the European Union, may be subject to tax regulations other than those provided for in Spanish legislation. It is the responsibility of these CUSTOMERS to comply with all types of legal obligations in force in the countries where the purchase occurs, exempting CIRO SPORT from any responsibility in this regard.

3.- Making purchases through the SITE.
3.1.- The procedures for the acquisition of products through this SITE are those described in these Contract Conditions and, where appropriate, those indicated on the screen during navigation.

3.2.- To order any of the products offered on the SITE, the CLIENT must register, for which he must follow the instructions that appear on the screen, or previously have an access code.

The information that the CLIENT provides during the registration process must be accurate, truthful and up-to-date. The CLIENT will be solely responsible for the consequences derived from any information provided by him being inaccurate, incomplete or false. If CIRO SPORT verifies that these circumstances have occurred, the CLIENT’s account may be canceled.

Each user registered on the SITE will be assigned a personal and confidential identifier and password. The User will receive said data, together with an access link to the Legal Notices and Contract Conditions for the effective knowledge of him, and the activation of his account once he has completed the registration process.

The name, username and password are personal, confidential and non-transferable. The User must, under his sole responsibility, keep them secret, guard them diligently and not reveal them to third parties, communicating to CIRO SPORT the loss or suspected loss of said confidentiality and any access to his account by unauthorized third parties.

Those accounts that remain unused for a long period of time may be unilaterally canceled by CIRO SPORT. Likewise, the user may request the cancellation of their account expressly to CIRO SPORT by means of an email addressed to protecciondedatos@inverseteams.com.

3.3.- Once registered, the CLIENT may add the product he wishes to purchase to the basket and must complete the electronic form that is made available to him in each case and follow the instructions indicated therein. This form will be sent to CIRO SPORT to formalize the purchase.

3.4.- Unless proven otherwise, the data recorded in the ctronically by CIRO SPORT they constitute the proof of the set of transactions carried out between CIRO SPORT and its clients. The CLIENT will receive an e-mail at the time of purchase to the e-mail entered in the Registration Form, in which the purchase made will be confirmed. In the event that the CUSTOMER appreciates an error in the confirmation data or disagrees with them, they may request CIRO SPORT to correct the data or cancel the contract. When the CUSTOMER confirms the purchase order and has paid for it, CIRO SPORT will issue the corresponding Invoice that the CUSTOMER will receive automatically.

4.- Payment of the product
Payment for products purchased through the SITE can be made through the following systems:

Credit card

Credit and debit cards through the «La Caixa» payment gateway with the advanced 3D Secure security system. By clicking on placing an order, the CLIENT will be referred to the La Caixa payment gateway. No card data is stored on our servers.

If the payment card is denied, the purchase will be canceled and the CLIENT will be informed of it.

Cards accepted: Visa, MasterCard, 4B and E6000.

Paypal
The CLIENT must have an active PayPal account and follow the instructions that appear on the screen and provide in the corresponding form the appropriate information required by PayPal to make the payment effective.
When you pay through PayPal, your bank details and / or credit or debit card numbers are stored on the servers of said company. CIRO SPORT, S.L. You do not have access to your financial data at any time of the purchase nor do you collect or save any information related to said data.

Wire transfer
Payment by bank transfer must be made by entering into account the value of the order placed, including in the CONCEPT box the reference of the order and the name and surname of the buyer.

Account details where you must make the deposit or transfer:
Account holder: Cirosport, S.L. (Inverse) Account number: 2100 0290 91 0200474006
IBAN: ES4421000290910200474006
SWIFT: CAIXESBBXXX

Once the amount of the order in your name has been entered into our account, the material will be shipped.

Keep in mind that depending on the entity from which the transfer is made, it may take up to 3 days to become effective in our account.

If you have any questions about a transfer made, contact CIROSPORT by email atencionalcliente@inverseteams.com, attaching proof of the transfer made, order reference and name of the buyer and we will indicate the status of your purchase process .

Together with the material you will receive the invoice corresponding to the purchase made.

5. Shipping costs.
Shipping costs are not included in the prices offered on the SITE. Said expenses will vary depending on the CLIENT’s place of residence and the offers and promotions that may exist at any given time. The CLIENT will be informed on the SITE itself of the amount of these expenses in each case.

6.- Delivery times and shipping method.
6.1.- The products offered through the SITE will be available as long as CIRO SPORT has them in stock. The CLIENT will be informed in any case of this circumstance. The delivery time of the product will be between 3 and 10 days depending on where the shipping address is located.

If eventually a product purchased by the CUSTOMER is not available, this circumstance will be communicated and a new delivery period will be offered. If it is not possible to deliver the purchased product, the CUSTOMER will be offered the possibility of canceling the purchase if he wishes.

6.2.- The CUSTOMER must indicate the shipping address in the order. The shipment will be made by home delivery through a courier service of the companies SEUR and / or DHL. If the CUSTOMER detects at the time of delivery that a product is damaged or is not included in the shipment, it must indicate it in writing on the delivery note and send an e-mail to the address atencionalcliente@inverseteams.com within a maximum period of 48 hours since CIRO SPORT must inform the transport company and claim the damages in case they have been produced by it. If the CLIENT does not communicate the possible incidents that it detects, CIRO SPORT is not responsible for the damages caused.

7.- Right of withdrawal.
7.1.- The CUSTOMER will have a period of fourteen business days from the receipt of the order to terminate the contract and return the purchased product without having to invoke cause and without any penalty. For hygiene reasons, the right of resolution indicated in the case of purchase of products that are understood as underwear as well as consumable goods is excepted.

7.2.- In case of withdrawal, the CLIENT You must communicate your desire to terminate the contract by means of a letter that you must send by fax to the number 00 34 935 937 344 (from abroad) or 935 937 344 (from Spain) specifying the reference of the purchase contract, the amount thereof and attaching invoice copy.

7.3.- The CLIENT may return any product, except those indicated, as long as they have not been used and they retain their original seal or packaging.

7.4.- If the product delivered to the CUSTOMER is different from the one requested, it will be replaced by the correct one at no cost to him, in the same way as if the product delivered was broken, damaged or in poor condition. In the latter case, the CLIENT must indicate this in writing on the delivery note and send an e-mail within a maximum period of 48 hours to the address atencionalcliente@inverseteams.com specifying the reference of the purchase contract, the amount thereof and attaching a copy of the invoice, since CIRO SPORT must inform the transport company and claim the damages in case they have been produced by it. If the CLIENT does not communicate the possible incidents that it detects, CIRO SPORT is not responsible for the damages caused.

8.- Refund of money
8.1.- Once the product has been returned, when it arrives at CIRO SPORT, it will be examined that it meets the return conditions detailed above. This process may take about 10-15 days, and if everything is correct, CIRO SPORT will proceed to pay the amount of the purchase, except for the cost of collecting the product, which will be equal to the value of the postage paid for shipping, by transfer. bank to the account that the CLIENT designates.

8.2.- For any aspect related to the return of products purchased through the SITE, the CUSTOMER may contact the CUSTOMER Service by email at the address atencionalcliente@inverseteams.com or by calling 00 34 935 795 021 (from abroad) and 935 795 021 (from Spain), where you will be given the appropriate instructions.

8.3.- CIRO SPORT reserves the right to reject returns communicated or sent after the deadline, or garments that are not in the same condition in which they were received.

9.- Size Change
If you want to change an item because it does not fit your size, you have to request it by sending an email to atencionalcliente@inverseteams.com specifying the reference of the purchase contract, the amount thereof, attaching a copy of the invoice and indicating the size you have purchased and the one you want us to send you. For hygiene reasons, products that are understood as underwear and consumable goods cannot be returned or exchanged.

After picking up the garment at your home, and once it arrives at CIRO SPORT, we will proceed to check that they are in perfect condition, and we will manage the shipment of the new garment. This entire process takes a variable time depending on the purchase address of the product.

If you have questions about a specific change, you can contact our Customer Service center at atencionalcliente@inverseteams.com, or by calling 00 34 935 795 021 (from abroad) and 935 795 021 (from Spain) .

8.- Intellectual Property
8.1.- The intellectual and industrial property rights of the products offered through this SITE belong to CIRO SPORT or to third parties who have authorized their use to CIRO SPORT. The CUSTOMER, by the fact of the purchase, does not acquire any of these rights and is prohibited from reproducing, transforming, publicly communicating or disseminating the designs and / or logos and / or brands, in the terms required by current regulations.

The acquisition of any product subject to intellectual property owned by CIRO SPORT or on which CIRO SPORT has a license will be made for the exclusive personal use of the CLIENT, without being able, in any case, to communicate it or assign its use to third parties. This license, therefore, is non-transferable.

8.2.- Any use by the CLIENT of signs, designs or similar, subject to intellectual and industrial property rights, unless the express and unequivocal consent of their legitimate owner concurs, is an infringement of the law and may be denounced and prosecuted by all legal means.

9.- Contract assignments.
9.1.- The CLIENT may not assign to a third party its contractual position and the rights and obligations arising from the acquisition of products through this SITE without the express consent of CIRO SPORT.

9.2.- CIRO SPORT may assign its legal position in this contract to any other company in its Business Group that may market the product or provide the service in the future, notifying the CLIENT.

10.- Resolution.
The following will be causes for termination of the contract, in addition to those expressly provided in the legal system:

• Mutual agreement between the parties.

• Extinction of the pLegal personality or judicial declaration in bankruptcy of any of the parties.

• Failure to pay the agreed price, including taxes, or shipping costs.

• Breach by the CLIENT of the Conditions established in this document or in the SITE Legal Notice.

11.- Communications between the parties.
11.1.- The notifications that CIRO SPORT must make to the CUSTOMER in matters related to the execution or fulfillment of this contract will be made at the email address that the CUSTOMER has provided in the purchase form, or at any contact address that has been provided by the CUSTOMER subsequently.

11.2- For its part, the CUSTOMER, for any question related to the purchase of products through this SITE, including, where appropriate, the presentation of claims, should contact the CIRO SPORT CUSTOMER services, at the email address atencionalcliente@inverseteams.com or to the CUSTOMER Service phone numbers: 00 34 935 795 021 (from abroad) and 935 795 021 (from Spain).

12.- Integrity of the contract.
The total or partial nullity, current or supervening, of any of the clauses of these Contract Conditions will not entail the rest of the clauses, which will remain fully valid if they do not suffer from said defect. In such cases, the parties agree to replace the null clause with an equivalent one that has the same economic effects between them.

13. Applicable law and jurisdiction.
The purchases of products made through this SITE are subject, depending on the buyer –Company or Consumer- and the place of perfection of the contract to Catalan, Spanish and European legislation.

If any controversy arises about the interpretation or application of these contractual conditions, the Courts and Tribunals established by the applicable Spanish legislation will hear the matter. In the case of final consumers, the place of fulfillment of the obligation or the domicile where the purchase was made will be attended to.