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WARRANTY AND REPAIR SERVICE

RE·SET HUB

The sustainability formula

Repair and Reuse

At Inverse we are committed to reducing our environmental impact by implementing more sustainable practices. We fight against climate change and planned obsolescence by offering top quality products and a repair and reuse service.

We want to promote responsible consumption. A healthy, conscious and environmentally friendly lifestyle. Every action counts. Count on us.

LONGER THE LIFE CYCLE OF YOUR GARMENTS

REPAIR AND WARRANTY SERVICE

All our products have the current legal guarantee. If the product has a factory defect, and you purchased it at inverseteams.com, send an email to atencionalcliente@inverseteams.com to offer you an exchange or free repair.
If you have purchased the product at an official point of sale, you must manage it through the store.

Conditions to apply the guarantee:

Wash the garment and make sure it is dry before shipping. Otherwise, it will be returned unrepaired.
If the damage has been caused by intensive use or poor treatment of the product, the guarantee cannot be made effective. In this case, a prior assessment must be made and you will be informed of the cost of the repair.
There are irreparable damages such as abrasions, cuts, stains, etc. In these cases an alternative solution will be offered, if possible.

Extend the life of your garment

We want you to enjoy Inverse products to the fullest.
In this link we explain how to care for and wash clothes to avoid premature wear.

REPLACEMENT DUE TO ACCIDENT

Unfortunately, accidents in sports are common. If this is your case and your clothing has been damaged, send an email to atencionalcliente@inverseteams.com.
We will provide you with a special discount code so you can replace your equipment.

Conditions to apply the special coupon.
Normal wear and tear is not covered. This service only applies to garments torn due to a sports accident.
In the email you must attach one or more images of the garment that verify the damage due to accident.
This discount can only be applied in our online store.
The discount can only be applied to the item that will replace the damaged garment.